{"id":2493,"date":"2025-12-12T22:09:10","date_gmt":"2025-12-12T22:09:10","guid":{"rendered":"https:\/\/www.worldpumpnews.com\/?p=2493"},"modified":"2025-12-12T22:09:10","modified_gmt":"2025-12-12T22:09:10","slug":"mailing-in-your-taxes-cra-says-changes-are-coming-amid-push-to-digital-national","status":"publish","type":"post","link":"https:\/\/www.worldpumpnews.com\/?p=2493","title":{"rendered":"Mailing in your taxes? CRA says changes are coming amid push to digital – National"},"content":{"rendered":"

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The Canada Revenue Agency (CRA) says it\u2019s making changes that could impact some tax filers who want to continue using physical documents and forms as the agency looks to shift towards a fully digital service model.<\/p>\n

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The agency says it will no longer automatically mail physical income tax packages to individuals, and when they do, some forms will not be included unless requested.<\/p>\n

Call centre workers may be busy in the months ahead assisting Canadians with their tax filing questions and potential problems \u2014 especially now that paper filings may be slowly phased out.<\/p>\n

This announcement comes one day after the agency announced it\u2019s hiring more call centre workers as tax filing season draws near.<\/p>\n

\u201cIf you choose to file on paper, there are important changes to be aware of this tax-filing season,\u201d the CRA said in a press release.<\/p>\n

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Finance and National Revenue Minister Fran\u00e7ois-Philippe Champagne, in September, gave the CRA 100 days to fix what he called \u201cunacceptable\u201d service delays and access challenges.<\/p>\n

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Ninety-three per cent of 2024 tax year filings submitted in 2025 were done digitally, according to the CRA, which adds that submitting this way offers \u201cmany benefits,\u201d including faster refunds and more convenience.<\/p>\n

Canadians who still want to file their taxes using paper forms and documents by mailing everything to the CRA during tax-filing season can still do so, but these new changes will mean having to take some extra steps to get what\u2019s needed.<\/p>\n

This decision was made to support the agency\u2019s \u201ccontinued shift to digital services,\u201d the CRA said.<\/p>\n

As of Jan. 20, 2026, Canadians who want to receive paper income tax packages must request them from CRA by visiting their website, finding the necessary forms, and then ordering, viewing, downloading and printing the packages at home.<\/p>\n

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Another option they have is to call the CRA, with their Social Insurance Number (SIN) handy, to request separate arrangements.<\/p>\n

Some pages or forms Canadians are used to receiving in these tax packages are also no longer included unless requested or downloaded separately.<\/p>\n

The CRA says it determined some of the federal schedules should be removed from paper tax packages because they weren\u2019t being used as much as others, especially by those Canadians who prefer paper documents.<\/p>\n